Limits and self-exclusion

Fambet Casino: limits set early, not after a loss

You play only from 18, and deposit limits, session time reminders, cooling-off periods, self-exclusion and reality checks sit in every Fambet Casino account.

Set a limit

Five essentials

The facts you need before you sign in

Minimum age

18+

Licence

Curaçao Gaming Control Board, OGL/2024/187

National register

BetStop

National Gambling Helpline

1800 858 858

Limit questions

[email protected]

Your toolbox

Tools that cap the night before it starts

Deposit limit

Money in, capped: you choose a ceiling on what reaches your balance, and it applies before you play, not after a loss.

When the evening slips by

A reminder lands mid-session and tells you how long you have been playing, so you can choose whether to carry on.

A break you choose in advance

A short break you take on purpose; you pick it while you are calm so the decision is already made later.

What if a pause is not enough?

A firmer stop than a pause: your account closes to play and marketing for the period you select, and the decision holds.

The moment you lose track

A pop-up at intervals showing time spent and money spent so far, so the session stays visible while it happens.

Five short steps

Setting a limit before the first spin

Profile or limits?

The full list of controls

The limits section lists each control in turn, so read the list before you change anything.

Pick your kind of cap

Decide whether you want a cap on deposits, a cap on losses or a cap on session time; more than one can be on.

Day, week or month?

Type the figure and mark the period it covers, then look once more at the total before you go on.

The confirmation screen

Confirm, then check that the new setting shows as active so the next deposit is measured against it.

Confidential support nearby

Free counselling and peer support in Australia

National Gambling Helpline

Ring the National Gambling Helpline any hour of any day for free counselling by phone, online chat or email, with self-help tools and a directory of local services. Relatives can call too. The code lists the number. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer support meetings across the country for people who gamble and for the families beside them, and you can find a meeting near you through the link the code adds. gaaustralia.org.au

National Debt Helpline

Take a problem with gambling debt to the National Debt Helpline for free financial counselling, weekdays during business hours, by phone on 1800 007 007. ndh.org.au

Days or months

A day off, or a season out

A night to step back

A cooling-off period puts a short break on your Fambet Casino account, measured in hours or a few days. You start it yourself from your account settings, and play is blocked for as long as you have chosen. If you settle on a cooling-off period, decide its length when you set it.

Closing the door for months

Self-exclusion closes your access for a long stretch, and it cannot be undone early. You start it in the account rather than by asking support to switch it back. A support tool can be nominated to help you hold to the period you agreed.

BetStop, the national register

BetStop is the country's national self-exclusion register, run by the Australian Government through ACMA, and it lasts at least three months, up to lifetime. Apply online at betstop.gov.au in roughly five minutes; a support person can be nominated. Registered people cannot bet, open accounts or receive marketing with licensed wagering providers. betstop.gov.au

For parents and partners

Check the age, then help the household

Ask for ID before paying out

Anyone opening an account with us must be 18 or over, and photo identification is checked before a first withdrawal is paid out. That single check keeps the account an adult space from the start.

A calmer shared device

Gambling sites can be blocked on a shared laptop or phone with free filtering software, which quietly removes the temptation for everyone in the house. Install it once and the whole household plays on a device that is calmer by default.

What a calm conversation gives you

Sitting down without blame usually opens more than an argument does, and the National Gambling Helpline on 1800 858 858 also advises relatives. Ring any hour and someone will talk through what to say next.

Seven things to notice

Seven signals that play has turned

You will leave with a plain list of signals and one small first move, without alarm.

Spotting these early is easier than spotting them late, because a habit is simpler to reshape while it is small. A deposit limit or a pause set in your account today is a reasonable first step.

Signs worth noticing

Read these slowly and see whether any of them sound familiar.

Playing longer than you meant to
Chasing a loss with another deposit
Hiding your play from people close to you
Borrowing money to keep playing
Feeling flat when you are not playing
Thinking about the next session at work
Spending money set aside for bills

When you ask

Before you ask for a break, after you regret one

What does a short pause change on my account?

A cooling-off period closes you out of play for the stretch you pick, while your account and your balance stay as they are. When the pause ends, play opens again without you asking anyone. Choose the length before the pause starts, because it cannot be trimmed afterwards.

If I self-exclude here, does it block other casinos too?

No. A self-exclusion in your Fambet Casino account applies to this account only. For a block that follows you across licensed online and phone wagering providers, join BetStop, the Australian Government register run by ACMA, which is the one place a single stop covers many operators.

How do I help a relative who plays too much?

Call the National Gambling Helpline on 1800 858 858, which answers at any hour and advises relatives as well as players. Counselling by chat and email is free, and the service can point your family member to local support. Gamblers Anonymous Australia runs peer meetings across the country.

Can I change my deposit limit once it is on?

Yes, and you change it in the same section of your account where you first set it. Decide on a new ceiling while you are calm rather than after a heavy session, and read the figure back before you confirm. A limit is a cap set ahead of play, not a repair after a loss.

Is there any way to lift a self-exclusion before it runs out?

No. A self-exclusion here lasts the whole period you chose and cannot be cut short. If you joined BetStop, early cancellation is considered only after at least 3 months, and only with a statutory declaration confirming you have seen a counsellor or a GP.